Which role is the point of contact for representatives of government agencies, NGOs and private-sector interests?

• A. Public Information Officer
• B. Liaison Officer
• C. Safety Officer
• D. Incident Commander

Answer: (B)

In incident management, coordinating with outside partners requires a dedicated role that acts as the single point of contact for representatives of government agencies, NGOs, and private-sector interests. The Liaison Officer fulfills this function by establishing and maintaining relationships with external stakeholders, relaying information between the incident command and outside entities, and helping to coordinate resources and needs. This keeps interagency cooperation smooth and prevents miscommunication or duplicated efforts during response.

The Public Information Officer handles communications with the public and media, not the internal point of contact for external agencies. The Safety Officer focuses on on-scene safety and risk mitigation, while the Incident Commander has overall command of the operation but is not the designated external liaison.